When you reach out through our contact form or by email, we receive the details you provide: your name, company name, email address, phone number, and the message you write. We also collect basic technical data such as your browser type, device information, and the pages you visit on heirapi.com, gathered through standard analytics tools.

We use your contact details only to respond to your inquiry, discuss potential integration projects, and send you information you have explicitly requested. Technical and analytics data helps us understand how visitors use our site so we can improve navigation and content. We do not sell your personal information to anyone.

Our website uses cookies and similar technologies to remember your preferences and to collect anonymous usage statistics. These tools help us see which pages are most useful and where visitors encounter problems. You can disable cookies in your browser settings, though some parts of the site may not function as smoothly without them.

Inquiry messages and the contact details attached to them are stored securely for as long as needed to handle your request and any follow-up work. After that period, we delete or anonymize the data. Technical logs are retained for a shorter window, typically no more than 12 months, unless required for security reviews.

To operate this site and manage communications, we use a small number of processors: web hosting providers, email and form delivery services, and analytics platforms. These parties receive only the data necessary to perform their role and are bound by data processing agreements. We do not transfer your information outside Australia without appropriate safeguards.

You may request a copy of the personal data we hold about you, ask us to correct inaccurate details, or request deletion of your information at any time. You can also withdraw consent for marketing communications or object to specific processing activities. To exercise any of these rights, contact us using the details below and we will respond within 30 days.

Heirapi does not publish misleading claims, fake urgency, fabricated endorsements, or unverified guarantees about integration outcomes. We describe our services accurately and do not imply affiliation with any brand or organization we do not represent. If you believe any content on this site is inaccurate, please tell us so we can correct it promptly.

For any question about this policy, to request access to your data, or to raise a concern about how we handle personal information, email us at info@heirapi.com or call 0706893245. You can also write to us at 1 Jerde Interchange, Willshire, VIC 0982. This policy was last updated on 14 March 2025.